Paid Services Terms

These Paid Services Terms describe the pricing, billing, fee changes, and refund policies for Quarterback Health subscriptions. They are incorporated by reference into our Terms of Use. If anything in these Paid Services Terms conflicts with the Terms of Use, the Terms of Use control.

1. Current Plans

Quarterback Health offers a free tier and two paid subscription tiers. Plan details and entitlements are shown at getquarterback.com/billing and may change as described in Section 3.

Prices shown are in U.S. dollars and do not include any applicable taxes.

2. Auto-Renewal and Cancellation

Paid subscriptions renew automatically at the end of each billing period at the then-current price for your plan, unless you cancel before the renewal date. Your cancellation will take effect at the end of your current billing period — you will keep access through the end of the period you have already paid for, and you will not be charged again.

You can cancel at any time from Account Settings with a single click. You can also resume a canceled subscription before the current period ends to prevent it from lapsing.

3. Fee Changes

We may change the price of a plan or introduce new fees. If we do, we will notify you by email and in-app notice at least 14 days before the change takes effect. Continued use of the paid service after the change effective date means you accept the new fee. If you do not want to accept a fee change, you can cancel before the change takes effect and your subscription will end at the close of your current billing period at the original price.

4. Refund Policy

We do not offer refunds for partial billing periods. If you cancel mid-period, you keep access through the end of that period and no further charges occur. We do not prorate refunds for unused time.

We may, at our sole discretion, issue refunds outside this policy in the case of billing errors (for example, duplicate charges or charges after a documented cancellation). To request a billing-error refund, email admin@getquarterback.com with the date of the charge and a short description of the issue.

5. Purchases Through App Stores

If you purchased a Quarterback Health subscription through the Apple App Store or the Google Play Store, your subscription, billing, and refund terms with respect to that purchase are governed by the applicable store’s terms — not by these Paid Services Terms. Refund requests for App Store / Google Play purchases must be made through the store. We do not have the ability to issue refunds for purchases made through these channels.

6. Taxes

You are responsible for any applicable taxes associated with your purchase. Where required by law, we will collect and remit sales tax or VAT on top of the listed price.

7. Questions

For any questions about pricing, billing, or refunds, email us at admin@getquarterback.com.